Privacy Policy

Effective Date: July 01, 2023

This Privacy Policy describes how GovAIQ, a Sapote Partners LLC company ("we," "us," or "our") collects, uses, and shares personal information when you use our mobile application ("App"). By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you use our platform, we may collect and store the following personal information:

  • Name: We collect your name to personalize your experience within the App.
  • Company: We collect your company information to tailor our services to your business needs.
  • Email Address: We collect your email address to communicate with you, provide support, and send important notifications.
  • Public Information: We may collect additional publicly available information that is relevant to our services, such as contract award and past performances from the United States Federal Goverment.

1.2 Uploaded Documents

As part of our service offerings, we securely store and process documents that you upload to our platform, which may include Request for Qualification (RFQ) or Request for Proposal (RFP) documents. These uploaded files are solely used for analysis specific to the opportunity you are reviewing and are not utilized for global AI training. While the content may contain personal or sensitive information, it's important to note that these documents remain inaccessible to our human staff and are only processed by our AI algorithms. You are responsible for ensuring the lawful use and sharing of any personal information contained within the documents you upload.

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience and improve our services. Cookies are small text files that are placed on your device when you use our platform. These cookies help us recognize your device and collect information about how you interact with our software. You have the option to disable cookies through your browser settings, but please note that some features of the App may not function properly as a result.

2. Use of Personal Information

2.1 Service Provisioning

We collect and use personal information to provide you with the services and features of our App. This includes:

  • Qualifying contract opportunities: We use AI-powered analysis to streamline your RFQ analysis process, and your personal information helps us tailor the results and provide valuable insights.
  • Chat functionality: Our natural language conversations allow you to engage with your AI analyst, discuss requirements, ask questions, and receive insights. Your personal information enables personalized interactions and enhances the effectiveness of the chat feature.
  • AI training: When you upload RFQs/RFPs documents, we process the information to train your AI analyst. Your personal information facilitates accurate analysis and understanding of your requirements.

2.2 Communication and Support

We may use your personal information to communicate with you, respond to your inquiries, provide support, and send important notifications related to the platform and our services.

3. Sharing of Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or any other purposes, except as described in this Privacy Policy or with your consent.

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the platform, processing payments, analyzing data, or performing other necessary services. These service providers are obligated to maintain the confidentiality and security of your personal information.
  • Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security

We take data security seriously and employ advanced practices to safeguard your information. Our measures include robust encryption protocols applied wherever possible—both in data transmission and storage. As many of our users require SOC compliance for their organizations, we align our security measures with SOC standards to ensure that the confidentiality, integrity, and availability of your data are rigorously maintained. While no system can guarantee 100% security, we are committed to implementing the latest security technologies and best practices to minimize risks and protect your personal information.

5. Data Retention

We retain your personal information only for as long as necessary to provide the services you have requested and to fulfill the purposes outlined in this Privacy Policy. You have the control to delete your data at any time, and unless a longer retention period is mandated or permitted by law, your data is removed according to your preferences. Upon your request for deletion, we promptly erase your data from our records to ensure your continued privacy.

6. Children's Privacy

Our App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected personal information from a child under 16, please contact us, and we will promptly delete the information.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@govaiq.com

By using our platform, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.